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Unit: Safety at work

MSAPMOHS200A: Work safely
LMFFL3002A: Establish and maintain a safe flooring technology work environment

Section 2: Laws and systems

Consulting with workers


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Experienced workers generally have a very good idea of where the hazards are in the work they do.

They're also likely to feel a lot more inclined to put new work methods into practice if they've had a hand in developing them.

This is why consultation between managers and workers is essential for any WHS system to work properly.

It's also a requirement under the law.

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Managers are required to consult with their workers whenever:

  • issues arise that might affect the health or safety of workers

  • risk assessments are undertaken

  • new measures are put in place to control risks

  • new work or safety procedures are introduced

  • decisions are made about workers' facilities

  • changes are made to the workplace, equipment or systems of work that may affect safety and welfare.
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Methods for consulting with employees

Depending on the size of the workplace, there are various ways a business can consult with its workers.

Large organisations generally have a safety committee that meets regularly and has members representing management and the workforce.

Formal minutes are taken at each meeting, and particular members are given duties to carry out in the workplace, which are reported back to the committee when completed.

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Companies also conduct regular toolbox meetings with workers.

These are generally organised by the supervisor in each section of the workplace, and minutes are taken of the points discussed.

A toolbox meeting allows workers to raise safety concerns or report hazards.

It also lets the supervisor pass on WHS information, or discuss new procedures that are being introduced.

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Regardless of the size of the workforce, every business is required to have arrangements in place to allow the free flow of information between management and workers.

In the case of a very small business, this may simply involve you speaking directly to your boss.

But whatever the arrangements are, documentary records must be kept to show that consultation is occurring properly, and workers views are being taken into account when the boss makes decisions about workplace health and safety.

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Learning activity

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Describe your input into 'workplace consultation' in relation to safety.

If you had a concern about a safety issue, who would you report it to? What would happen then?

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